River City FCU is always evaluating our products and services, hours of operation, technology, staff, and branch locations to ensure that we are serving the needs of our members and doing what is best for the membership and the credit union. Therefore we will be making the following changes:
- Branch Closure: Effective Wednesday, May 2, 2018, River City Federal Credit Union will permanently close its Bandera location (inside H-E-B Plus) 9238 N. Loop 1604 W. & Bandera Rd., San Antonio, TX 78249.
All other branches will remain open regular days/hours. We invite you to visit our Babcock location, use our shared branch service or utilize our additional service options, including rcityonline banking, and rcitymobile banking/deposit. To find your nearest shared branching location visit www.co-opcreditunions.org or call 1-888-SITE-COOP.
FREQUENTLY ASKED QUESTIONS:
Why is the Bandera branch permanently closing in 2018?
- The decision to permanently close the Bandera branch in 2018 was made after careful evaluation of the transaction volume at the branch, along with increased usage of self-service options by our entire membership. This change will allow RCFCU to satisfy our members’ increased demand for electronic services.
Is River City FCU in financial trouble?
- These changes in no way reflect our solvency. Member assets are safe at River City FCU, and we will continue to offer all the products, services, and benefits we currently offer to all our members. These changes are part of our overall strategy to align our resources with the needs of our membership and community.