I called in to review my savings program and while Elaine was reviewing my account, she discovered an error with my auto transfer. Which would have caused a problem and she corrected it. I commend for her going the extra step and the detail of my account. She provided true customer service. I could use other credit companies, but this is why I stay with RCFCU.”
To all at the Downtown Branch and Jackson Keller, I have been a member when it was called SWB Telephone and Telegraph the service I have received the best service with Professionalism and customer satisfaction. Please do not change anything its easy for me to do some of my banking on the internet. I also like when notification are sent to me by email or text. I am fully satisfied. Thanks for all the hard work you all do. God […]
River City has exceeded my expectations as a credit union. I registered with them due to proximity; this place is very nearby, and I wanted a short trip. Fortunately for me, there’s a lot more to offer than merely a lack of distance. They set me up with a great checking account without any strange fees or overages, and yes, it doesn’t have features like overdraft protection, but this is a credit union, not a bank. You get what you […]
This is by far the best financial institute (bank or credit union) that I have ever dealt with! They have been super awesome helping with a car loan. They helped me with a CC issue while I was traveling in Mexico. Their online banking is really easy to use. My girl friend just left BOA for RFCU and can’t believe how much better a little old credit union can be.
I absolutely love my neighborhood River City Federal Credit Union. I’ve been with the credit union for more than 30 years and it has served me and my family well. The staff is always friendly and knows me by name!!! It offers every service that any bank offers. It rates are all extremely competitive. I also love the fact that MY credit union believes in serving and supporting our community.