River City Federal Credit Union

    Privacy Policy Contact Us Internet Banking FAQ Log In  



Juntos Avanzamos

River City FCU on facebookRiver City FCU on twitter

Credit Union Service Centers
CUSC Shared Branching Locator

Credit Unions for Kids
Buy Discount
Theme Park Tickets Online

 


Now Hiring!

 

River City Federal Credit Union has openings at all levels.    

 

Interested in joining our dynamic team and the credit union movement?  RCFCU offers the opportunity to work for a financial cooperative that prides itself in quality financial service.  

We serve our members one-on-one through traditional and retail branches in addition to providing personalized assistance in a charismatic yet professional call center.   

Tellers and Member Service Specialists come from all walks of life yet move on to successful careers in banking, accounting, finance, financial and strategic planning and much more!  Why not start your career today!   

 

 

*     *     *



POSITION:  Assistant Branch Manager

 

 

BRANCH:    Jackson Keller Branch & Downtown Branch 

                       Bandera Branch (inside HEB)

 

HOURS:      Forty-hour work week - may include Saturdays  

 

ROLE: To assist in directing the operations of the branch by aiding the Branch Manager in ensuring the branch meets organizational financial, operational, service, and growth plans. Meets with members to open new accounts or take loan applications.  Assists members by responding to and/or resolving related account issues, or  directs members to the appropriate people.  Supervises  Teller operations and assists members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

  

 

REQUIREMENTS:

Education: Two year college degree or completion of a specialized course of study.  Experience: Two to five years of similar experience within a financial institution.  Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job.  Ability to motivate employee performance and foster sound relationships with staff, members and vendors.  Ability to maintain confidentiality as work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.  Problem Solving: Ability to analyze and apply diversified procedures, specialized job standards and specific policies.  Other: Excellent communication skills.  Must be detail oriented with the ability to multi-task in a fast paced environment.  Proficient MS Office skills and 10-key calculator by touch. Symitar experience is a plus.  

 

*     *     * 

 

POSITION:  Lead Member Service Center Representative

 

 

BRANCH:   Downtown  

 

 

HOURS:      Forty-hour work week   

 

ROLE: To assist members and potential members with meeting their financial needs by providing superior service and represent the credit union in a professional manner at all times.  Assist the MS Center Manager in maintaining efficient department operations and high quality service.  Serve as a lead subject matter expert for the MS Center staff.

  

REQUIREMENTS:

Education: A high school diploma; some college preferred.  Experience: Two to five years of similar experience in a lead position.  Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy.  Work involves motivating others and fostering sound professional relationships.  Problem Solving: Ability to apply specific standards and operating procedures in making decisions and recommendations.  Other: Excellent telephone skills including a professional vocal demeanor.  Ability to handle difficult situations with tact, empathy and professionalism.  Excellent written communication and organizational skills.  Ability to apply analytical skills in making decisions that are for the protection of the member and the credit union.  Must be detail oriented with the ability to multi-task quickly and accurately in a fast-paced environment.  Proficient PC skills in a Windows environment and various internet browsers.  Working knowledge of mobile devices and applications.  Bilingual in Spanish is preferred

 

*     *     * 

 

POSITION:  PT Teller 

 

 

BRANCH:    Southeast and Bitters

                        

HOURS:       Up to 30-hour work week to include some Saturdays

                        

 

 

ROLE: To welcome members and potential members by providing product and service information while assisting with their financial transactions involving paying and receiving cash and other negotiable instruments.  

 

REQUIREMENTS:

Education: A high school diploma.  Experience: Six months to two years of heavy cash-handling or Teller experience.  Interpersonal Skills: Ability to serve membership with courtesy, tact and diplomacy is required.  Work involves fostering sound relationships with members, vendors and staff.   Problem Solving: Ability to apply specific standards and operating procedures.  Decisions normally take the form of recommendations.  Other: Must be detail oriented and able to multi-task while managing time effectively.  Must be proficient with MS Office.   Symitar experience is a plus.  May be required to lift up to 60 pounds. 

 

 

 

 

*     *     *

 

 

          

 

Benefits at River City Federal Credit Union!

  • Health Insurance
  • Life and Disability Insurance
  • 401(k) Retirement Plan
  • Education reimbursement, career training and development
  • Paid Leave - Vacation, Sick and Funeral 
  • Paid Holidays

***

-- Equal Opportunity Employer --

 

When positions are available, submit your resume by:

FAX:    210-978-8891

Email:  hr@rivercityfcu.org