River City FCU is constantly evaluating our products and services, hours of operation, technology, and branch locations to ensure that we are serving the needs of our members and doing what is best for the membership and the credit union. As technology advances, the usage of electronic services continues to increase while member visits to our physical branch locations are on the decline. Given this information, River City FCU has decided to close its Thousand Oaks branch location.
Our Thousand Oaks branch located inside HEB at 2929 Thousand Oaks Drive, will close its doors on Friday, March 29, 2019. All staff members at this location will be re-assigned to other River City FCU locations.
We realize this is your branch and we apologize for any inconvenience this may cause you. We encourage the use of the following channels and branches:
• Traditional Branches: 610 Augusta Street and 825 Jackson Keller
o Lobby Hours: Monday – Friday 9:00 am to 5:00 pm & Saturday 9:00 am to 1:00 pm
o Drive Thru Hours: Monday – Friday 8:00 am to 6:00 pm & Saturday 9:00 am to 1:00 pm
o Coming Soon: Southside Branch: 803 SW Military Drive
• HEB In-Store Branch: 5910 Babcock Road o Monday – Friday 10:00 am to 6:00 pm & Saturday 10:00 am to 3:00 pm
• 24-hour rcityonline banking or mobile banking with our rcitymobile app
• CO-OP Shared Branch and ATM Network: to locate your nearest locations please visit www.co-opcreditunions.org/locator or call 1-888-SITE-COOP (7483-2667)
• Member Contact Center (210) 225-6866 o Monday – Friday 8:30 am to 5:30 pm & Saturday 9:00 am to 1:00 pm