June 28, 2016

Credit Card e-Statements now available at rcityonline

Monthly account statements for credit cards are now available at the “eDocs” tab in rcityonline.

If you are already enrolled to receive e-Statements for your other accounts (for example, savings and checking), you will automatically receive your statements online.

To switch to e-Statements for all River City FCU accounts:

Login to rcityonline banking
Select the “More Services” tab
Select “e-Statement Enrollment”
Complete the online form

e-Statements will be available to view 24 hours after enrollment.  Notifications are sent via e-mail when monthly Visa Credit Card statements are available […]

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June 1, 2016

New fraud alerts for Visa debit and credit cards

email and Text Fraud Alerts for all Visa Debit and Credit Cards

In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud.

Here’s how it works:

1. When potential fraud is detected, you will receive an automatic email notification from River City Federal Credit Union, with the option to reply with “fraud” or “no fraud.”

2. One minute after the email, you will receive a text alert from 32874 between 7am and 9pm, which also has the […]

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