Contact Us
Reach us by Phone, Email or Fax
Member Contact Center
(210) 225-0708 | (800) 644-4748
Monday - Friday: 8:30am to 5:30pm
Saturday: 9:00am to 12:00pm
Sunday: closed
Avoid the wait use online or mobile banking. This service is available 24/7.
Email:
membercontactcenter@rivercityfcu.org
Disclaimer: For your security, please do not email any sensitive personal information such as your account number, Social Security number, passwords, or other confidential data. Email is not a secure method of communication, and we cannot guarantee the safety of your information if sent this way. If you need to share sensitive information, please contact us through our secure online banking platform or visit or call us directly.
Fax (210) 890-3884
(available during operational hours only)
Mailing Address
River City Federal Credit Union
PO Box 681029
San Antonio, TX 78268
Loan Application
(210) 244-2505
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Bill Pay Member Support
+1 (855) 327-5158
Monday – Friday: 8:30am – 1am
Saturday – Sunday: closed
Insurance Department
River City FCU requires you to provide evidence of current insurance. If you have received a notice from RCFCU requesting proof of insurance, please use our secure site to submit electronically at www.MyLoanInsurance.com.
You may also send a copy to:
River City FCU
Attn: Insurance Dept.
PO Box 681029
San Antonio, TX 78268
Phone: (210) 244-2500
Fax: (210) 348-8964
Mortgage Insurance
Please send proof of home mortgage insurance
with the following Mortgagee Clause to:
River City Federal Credit Union
Its Successors and/or Assigns (ISAOA)
PO Box 681029
San Antonio, TX 78268
(210) 244-2500 Collections Team
(210) 348-8964 fax
Other Key Numbers:
Report your Debit or Credit Card Lost or Stolen
(210) 225-0708 | (800) 644-4748
Cards can also be deactivated within rcityonline and rcitymobile banking.