On September 7th Equifax announced that they were recently involved in Cyber Security Event which may have compromised personal information. For more details check our article in the Recent News Section.    

Member Service Center

210-225-6866 | 1-800-535-3322 | Fax 210-244-2529
Monday – Friday: 8:30 am – 5:30 pm
Saturday: 9:00 am – 1:00 pm

Loan Application

Monday – Friday: 8:30 am – 5:30 pm
Saturday: 9:00 am – 1:00 pm

Automated Telephone Banking

Available 24/7
210-225-0708 | 1-800-644-4748

Mailing Address

River City Federal Credit Union
PO Box 12689
San Antonio, TX 78212-0689

Insurance Department

River City FCU requires you to provide evidence of current insurance. If you have received a notice from RCFCU requesting proof of insurance, please use our secure site to submit electronically at www.MyLoanInsurance.com.

You may also send a copy to:

River City FCU
Attn: Insurance Dept.
P.O. Box 924439
Ft. Worth, TX 76124

Phone 888-524-9193
Fax 877-593-8069

Mortgage Insurance

Please send proof of home mortgage insurance
with the following Mortgagee Clause to:
River City Federal Credit Union
Its Successors and/or Assigns (ISAOA)
P.O. Box 12689
San Antonio, TX 78212-9989

For any assistance or questions:
Rachael Jackson
Mortgage Loan Specialist, NMLS ID #691858
825 Jackson Keller Rd., San Antonio, TX 78216
210-244-2564 direct
210-340-8856 fax

Other Key Numbers:

Visa Debit and Credit Card Activation

24-hour Assistance: 1-800-411-6390
Outside US and Canada: 206-352-3477 

Visa Debit and Credit Card Deactivation

Member Service Center: 1-800-535-3322
TouchTone Teller (after hours): 1-800-535-3322
or login to rcityonline banking to cancel online

Visa Debit and Credit Card PIN Change


Routing Number

The routing number for River City FCU is: 314088530.

For Bank Wire instructions, please call the Member Service Center at 210-225-6866.



Contact Form

Please do not include any personal identifying information such as account number or social security number in this form. Please allow 24 to 48 hours for a response to your inquiry.

First Name*

Last Name*