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MEMBER ACCOUNT VERIFICATION LETTER

In the coming weeks you may receive a verification letter asking you to confirm specific information regarding your River City Federal Credit Union account or loan. This is standard practice in the financial industry and will help ensure that no errors go undetected.

The Supervisory Committee of River City Federal Credit Union is responsible for overseeing the Member Account Verification audit and has retained the auditing firm CliftonLarsonAllen(CLA) to conduct the audit. This account verification process is required by our regulators. As a part of this procedure members are randomly selected to confirm the accuracy of their account balance. No other information will be requested beyond this verification.

This annual audit is one of many internal control processes followed by River City Federal Credit Union to help ensure the accuracy and reliability of our financial reporting system for the protection of our members.

Two types of letters are sent to a random selection of members of the credit union. A Negative Confirmation Letter will ask members to review their balance and if information is correct, no further action is necessary.  A Positive Confirmation Letter is similar, but members are asked to verify, and mark correct or incorrect, sign and return the letter to the auditor.  Please review the information in the confirmation letter and compare it with your records. If the information is incorrect, add any information that will assist our auditors in reconciling the difference and return your reply directly to:


CliftonLarsonAllen LLP, Certified Public Accountants
PO Box 818041
Cleveland, OH 44181-9922

Please do not mail your reply to River City Federal Credit Union. If there is an error in the information noted, our auditors must receive a reply directly from you.

If you have questions regarding this account verification process, you may contact our Member Contact Center at (210) 225-0708 or (800) 644-4748 during regular business hours.

On behalf of the credit union, thank you for your prompt attention to this request and for your membership and continued support of your credit union.