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May 21, 2020

In loving memory...

IN LOVING MEMORY “Beauty exists not in what is seen and remembered, but in what is felt and never forgotten.”                        ...

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March 17, 2020

River City FCU Member Services and COVID-19 Updates

A letter from President and CEO, Jeff Ivey - Tuesday, March 17, 2020 - English Una carta del Presidente y CEO Jeff Ivey - martes 17 de marzo de 2020 - Español Posted...

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March 13, 2020

A letter from our CEO regarding River City FCU's 83rd Annual Meeting

To our members: In light of the public health emergency declared today by the City, and after consulting with our Board of Directors, we are cancelling the Annual Meeting that was...

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Testimonials

What Our Members Think

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"What I love about River City FCU is that they believed in me when other banks turned me down due to lack of credit. This is my testimony…. I called on a Friday about 4 pm. I explained to Ms. Norma (Member Contact Center) that I had this title loan and I was paying $527 a month and I just could not afford to pay that. She took my information and said that she would call me tomorrow. I said to Ms. Norma “I don’t know if you pray, but if you do can you please pray for me to get this loan?” Well tomorrow came and went. So I waited until Tuesday morning to call. I called and the lady I spoke with said “I’m sorry you did not get the loan.” I went on about my day, took my client to the doctor and there was a loan place next to the doctor’s office. I went in asked them the same question. They said “No.” They don’t do loans like that. Before I could put my car in reverse the phone ring. This is Norma from River City Federal Credit Union. I said “I know Ms. Norma, I didn’t get the loan.” She said, “Yes you did.” Ms. Norma told me what to do and where to go. Got to the credit union and Ms. Claudia (Augusta Branch Manager) called me into her office to get the paperwork started. I explained to her what had happened and she said “Yes, we have this amazing CEO named Jeff Ivey who looked over your file and turned your NO into a YES.” I almost started crying. I asked if I could meet him. Before we were done with the paperwork I was able to meet Mr. Ivey face to face and to tell him THANK YOU as well as to tell him my story. Thank you to Ms. Norma, Ms. Claudia and most of all Mr. Jeff Ivey for giving me a chance to build my credit and believing in me."
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