Contact Us
Reach us by Phone, Email or Fax
Member Contact Center
(210) 225-0708 | (800) 644-4748
Monday - Friday: 8:30am to 5:30pm
Saturday: 9:00am to 1:00pm
Sunday: closed
Avoid the wait with our automated TouchTone Teller service. This service is available 24/7.
Email:
membercontactcenter@rivercityfcu.org
Fax (210) 890-3884
(available during operational hours only)
Mailing Address
River City Federal Credit Union
PO Box 12689
San Antonio, TX 78212-0689
Loan Application
(210) 244-2505
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Bill Pay Member Support
+1 (855) 327-5158
Monday – Friday: 8:30am – 1am
Saturday – Sunday: closed
Insurance Department
River City FCU requires you to provide evidence of current insurance. If you have received a notice from RCFCU requesting proof of insurance, please use our secure site to submit electronically at www.MyLoanInsurance.com.
You may also send a copy to:
River City FCU
Attn: Insurance Dept.
P.O. Box 12689
San Antonio, TX 78212-0689
Phone: (210) 244-2500
Fax: (210) 348-8964
Mortgage Insurance
Please send proof of home mortgage insurance
with the following Mortgagee Clause to:
River City Federal Credit Union
Its Successors and/or Assigns (ISAOA)
P.O. Box 12689
San Antonio, TX 78212-0689
For any assistance or questions:
610 Augusta Street, San Antonio, TX 78215
(210) 244-2500 Collections Team
(210) 348-8964 fax
Other Key Numbers:
Report your Debit or Credit Card Lost or Stolen
(210) 225-0708 | (800) 644-4748
Cards can also be deactivated within rcityonline and rcitymobile banking.
Visa Debit and Credit Card Activation and PIN Change
(800) 290-7893 Domestic
(206) 624-7998 International