EASTSIDE BRANCH: PART-TIME TELLER
Effective date: 10/1/2025 Hours: M-F 8:45AM - 6:15PM and Rotating Saturdays 9:00AM - 1:00PM
Role:
We are seeking a dedicated and detail-oriented Part-time to join our team. This position plays a crucial role in providing exceptional customer service and supporting various operational tasks within our organization. Primarily assisting members with their financial transactions, involving paying and receiving cash and other negotiable instruments .
Essential Functions & Responsibilities:
Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells cashiers checks to members; transfers amounts from member accounts as directed.
Provide outstanding customer service by addressing inquiries and resolving issues promptly.
Process transactions accurately, including handling debits and credits.
Utilize retail math skills to manage pricing, discounts, and sales effectively.
Engage in upselling techniques to enhance customer experience and drive sales.
Collaborate with team members to ensure smooth operations and a positive work environment.
Performance Measurements:
To provide friendly, professional, personal service to all members.
To balance at least 99.9% of the time, being no more then $1.00 off and with total outage's not to exceed a cumulative cash of $50.00 or more during a 30 day perio
Skills:
Strong math skills, particularly in retail math for transaction accuracy.
Proven ability to upsell products or services effectively.
Excellent sales skills with a focus on member satisfaction.
Familiarity with debits, credits, and basic accounting principles.
Exceptional customer service skills with a friendly demeanor.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.