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Testimonials

  • I can’t express how much of a financial blessing that the Lending team have been to me. I went from being in the negative every month and not being able to meet ALL of my financial obligations. Now I can meet ALL of my financial obligations and extra money that I haven’t had in a long time. This credit union and especially the loan department has renewed my faith and belief that there are people that really want to help. I have referred a few family members and working on getting more people to join River City Federal Credit Union. Due to their outstanding customer service and products they offer.

    Stacy F.

  • I went into the New braunfels Location for a card replacement and ended up getting awesome customer service from Danielle . After talking about credit building, I got signed up for MyCash PAL which really helped. Thank you Danielle for your awesome customer service and making me feel I’m not just a number but a important guest in your establishment.

    Isidro H. August 2025

  • I love everything about River City. Excellent care and service. I have been dealing with Shane, Claudia, Evelyn, and Jannette. They have gone above and beyond to assist me with all services the bank provides. They never leave me without an answer for the day. Amazing follow up from this team, I want the CEO to acknowledge this team. Please include Rosario, Monica. I cannot remember all names, congratulations to RCFCU, I have recommended many members.

    Sonia

  • I want to thank Dorothy for all her help. She helped me get a debt relief loan that has put me in a much better financial position. I am very grateful for River City Federal Union for helping me when no other financial institution would. I will refer everyone I know to come do business here.

    Sonia L.

  • You have an employee by the name of Elaine that helped me figure out a problem with one of my accounts. She was so professional and quickly found the problem and explained it to me. She contacted another department to make sure the corrections were made and she updated me of my new balance. She even offered to send me a copy of the corrections. This is a wonderful example of great customer service!

    Patsy N.

  • The SW branch was very helpful when I was stuck with a vehicle that I did not want. I would definitely recommend River City FCU to any family and friends.

    Angela G.