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Important Update About TouchTone Teller

 

On August 29, 2025, our TouchTone Teller automated service will be retired and will no longer be available for account inquiries or management.

 
 

We understand that changes like this can be an adjustment, and we want to assure you that this decision was made thoughtfully. By retiring TouchTone Teller, we are focusing our efforts on enhancing the tools and technology that offer the most value to our membership. To continue managing your accounts easily and securely, we encourage you to use our Digital Banking platform. 

 

Digital Banking offers a wide range of convenient features designed with your needs in mind:

  • Safe and secure account access

  • View your accounts and loan

  • Enroll and view e-statements and documents

  • Manage your cards

  • Manage account transfers

  • Set up security and account alerts

  • Pay bills quickly and securely with Bill Pay

  • Access and redeem your RCity Rewards

  • Connect with a representative using our secure messaging feature

  • and more!

 

Don't have a digital banking account?

 
 

We’re here to help make your transition smooth. If you need any assistance with enrolling or navigating our digital tools, please don’t hesitate to reach out. Contact our Member Contact Center at 210-225-0708 or visit a branch near you.